Temperature-controlled shipping from origin to destination, where customers prepare products, cooling materials and pack products in foam boxes with their own equipment.

Fresh Food Service (foam box)

Terms of Use Fresh Food Service (foam box) and Product Warranty

The sender acknowledges and accepts the terms and conditions for receiving and sending goods and parcels as specified below.

1. The company reserves the right not to guarantee the product in case the customer packs ice in a foam box and uses cooling materials such as crushed ice, tube ice, ice cubes, etc.
2. The company reserves the right not to accept the transportation of temperature-controlled products packed in boxes that are not of good quality, are not suitable, are modified, invented, or are not tightly closed, and the total weight of the product and packaging exceeds 40 kilograms.
3. The company does not accept the transportation of any illegal items.
4. The company reserves the right not to guarantee products that expire within 5 days from the date of delivery / products or food packed in unsuitable containers.

• In the event that the end customer refuses to accept the product, Seal Express will return the product to the customer and charge the shipping fee equal to the outbound trip.
• Seal Express is not responsible for any damages resulting from delays in transportation caused by traffic jams, accidents, riots, protests, robberies, natural disasters, deteriorated products by the product itself, or unavoidable circumstances. Temperature-controlled products are delivered from origin to destination. The customer will prepare the product, cooling materials, and pack the product in a foam box with the customer’s own equipment.